Shaun Guimond

Audit registrants GST/HST returns and books and records to confirm and enforce compliance within the scope of the statutes administered by the CRA. Follow the precise steps required for an audit and complete required documents such as working papers, letters and reports to support the conclusion of an audit. Manage a workload of GST/HST returns in a refund position, with diverse needs and requirements in a timely and professional manner.

Completed post-audits of taxpayers’ income tax returns and books and records to confirm and enforce compliance within the scope of the statutes administered by the CRA. Focused on auditing the expenses of taxpayer’s ensuring that they comply with the Income Tax Act and making determinations of the reasonability of the expenses based on the documentation provided. Followed the precise steps required for an audit and complete required documents such as working papers, letters and reports to support the conclusion of an audit. Managed a workload of small to medium size businesses with diverse needs and requirements in a timely and professional manner.

Analyze financial statements to evaluate tax assessments and ensure reporting requirements are met. Listen, reassure and coach other agents ensuring concise answers and proper standards are followed. Complete in-depth research utilizing references such as the Income Tax Act, Excise Tax Act or the multitude of guides, folio's or bulletins issued by the Canada Revenue Agency to provide taxpayers information in regards to their questions. Knowledgeable in tax legislation and processes for sole proprietors, corporations and non-residents subject to Part XIII tax. Undertake projects reporting directly to headquarters. Listened, probed, analyzed, then responded to taxpayer’s questions with answers and references. Expertise over the phone to reassure distraught taxpayers and offer current information. Assisted in training new employees and leading by example to further advance their training.

Listened, probed, analyzed, then responded to taxpayer’s questions with answers and references. Expertise over the phone to reassure distraught taxpayers and offer current information. Assisted in training new employees and leading by example to further advance their training.

Working as an Automotive Consultant I had the opportunity to create value for the customers on the product that I sell. Coordinate and use time efficiently to maximize growth and productivity. Independently strive to stay up to date on the new products, prices and technologies available. I also: - Listened to the needs of the customer to get them in the right vehicle. - Attained outstanding customer satisfaction. - Completed a diverse portfolio of sales related training courses

During my time as the Internet and Social media manager I managed and grew social media pages. Updated webpages to increase visitors and conversion rates. Answered customers inquiries and scheduled appointments to lead them to finding the vehicle that meets their needs. Upgraded and launched new software to a large group of people to ensure consistency in the products that were used. Some highlights of my achievements are: - Highly proficient using multiple CRM’s, trained over 15 employees, including management. - Managed over 15 projects at a time with people located throughout North America. - Entered, managed and followed-up with over 100 incoming leads a month. - Created and promoted the Facebook page to reach over 2000 likes in less than one year. - Created content such as graphics and videos, with one video alone reaching 49172 views and 41 comments.

Answered customers needs through the phone or personally while stocking, cleaning and facing shelves.