Chris Pardy

• Established the long-term technical vision. As part of the leadership team, collaborated on strategy and business model evolution to react to market needs
• Coached the teams to ensure systems were built to meet future business needs by providing a mix of direct design, mentoring, and hands-on guidance
• Grew the engineering org from one person to 20+ engineers on five teams in 18 months
• Collaborated with product leadership to define department OKRs and product roadmap. Built dashboards to track KRs and KPIs
• Integrated machine learning models to support decision making in the business rules engine
• Directed an external security audit for penetration testing. Resolved security vulnerabilities and lead department wide security training
• Established engineering organization standards: career ladder, competencies, a yearly review process, and hiring best practices
• Managed both individual contributors and managers. Created a culture of continuous learning focused on innovation, collaboration, and accountability. Provided regular learning and development opportunities for engineers to explore new technical areas and bring those learnings back to the team. Resulted in no attrition over 5 years
• Coached engineers to establish a customer centric culture, and quality mindset where everyone was accountable for the quality and usability of the work they delivered
• Provided code and architecture reviews for engineers to ensure our systems were easily maintained
• Selected and managed outside contractors to augment in-house staffing where hiring didn't align with long-term org strategy
• Championed and built early iterations of the CI/CD pipeline leveraging GitHub Actions, AWS CloudFormation, and Rollup.js that allowed 5 teams to maintain 50+ microservices and get new features to production in hours instead of days
• Identified parts of our Typescript codebase that could be open-sourced and acted as primary maintainer