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Jɑmppɑ R.

Jɑmppɑ R.

(he/him)

HR Specialist | Employee Advocacy, Crisis & Disaster Response | Sensitive Case Management | Trusted Advisor | Navigating the World others avoid

Human Resources Specialist at Universal Orlando Resort

Open to:Full-time rolesCollaborationsBoard positions
Preferred workplace:Remote (same country)Remote (worldwide)Remote (same region)
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Highlights

Full profile

I am an HR professional specializing in employee advocacy, crisis response. Throughout my career, I’ve consistently stepped into roles most people shy away from, supporting employees during moments of financial hardship, medical crisis, and natural disasters. These are the conversations and decisions that require discretion, emotional intelligence, ethical judgment, empathy, trust, and they are where I do my strongest work. I currently serve as a critical point of contact for navigating crisis assistance. I’ve managed hundreds of sensitive cases, prepared financial analyses for executive and board-level review, and ensured aid is delivered accurately, equitably, and with compassion. During the COVID-19 pandemic and hurricane recovery efforts, I supported response initiatives, tracked trends, advised leadership, and helped stabilize operations during unprecedented uncertainty. My background spans employee relations, compliance-conscious documentation, program administration, HR systems, and cross-functional collaboration. I bring a steady presence to emotionally charged situations and translate complex policies into human-centered solutions. I believe HR’s most impactful work often happens quietly, at the hardest moments, and that’s where I thrive.

Career: 13

Universal Orlando Resort

Full-time · Hybrid

Apr 2019 - Present

Advocacy, Job Fairs, health response tracking, hurricane assistance program, crisis assistance program, education center mentor program, onboarding assistant

The Beckett Foundation

Sep 2020 - May 2022

Outreach Coordinator

Universal Orlando Resort

Full-time

May 2007 - Apr 2020

Blue Man Group - Box Office lead, Front of House Admin, Front of House Operations

Ikea

Part-time · Orlando, Florida, US · On-site

Oct 2007 - Dec 2010

Småland Greeter Full-Service Handout Home Delivery

Walt Disney World

Full-time

May 2001 - Nov 2007

Character Attendant Parade Driver

Nov 2005 - May 2007

Entrance Operations, Pass Sales, Rentals, Group Sales, Turnstiles.

Virgin

Part-time

Jun 2003 - Oct 2005

Virgin Megastores Downtown Disney Westside Marketplace

Box Office

RED Cinemas

Greensboro/Winston-Salem, North Carolina Area

Jul 2002 - May 2003

Usher

Regal Entertainment Group

Greensboro/Winston-Salem, North Carolina Area

Dec 2000 - May 2001

University of North Carolina at Greensboro

Part-time

Aug 1998 - May 2001

Student Liaison to International House

EUE/Screen Gems

Wilmington, North Carolina, United States

Apr 1997 - Dec 2000

I Know What You Did Last Summer (1997) What the Deaf Man Heard (1997) Dawson's Creek (1998 - 2001) CI5: The New Professionals (1998) 28 Days (2000) Black Knight (2001)

Activities Assistant

Bald Head Island Club

Seasonal

May 1999 - Aug 1999

North Carolina Department of Natural and Cultural Resources

Seasonal · Winnabow, North Carolina, US · On-site

May 1998 - Aug 1998

Admissions Gift Shop Sales Host Tour Guide

Customer ServiceHistorySales Operations

Skills: 44

Technical

Microsoft ExcelMicrosoft OfficeMicrosoft Word

Business

Customer ServiceSalesSocial MediaSocial Media Marketing

Interpersonal

CommunicationLeadershipPublic SpeakingTeam LeadershipTeamwork

Community

Event ManagementEvent Planning

Other

Administrative AssistanceCommunity OrganizingCommunity TheatreCultural AwarenessEntertainmentEvents OrganisationGrassroots OrganizingHistory
HospitalityHospitality IndustryIntercultural AwarenessIntercultural RelationsInternational RelationsMusical TheatreOffice AdministrationOutlookPolitical CampaignsPurchase ManagementPurchase OrdersPurchase RequisitionsPurchasing ProcessesSales OperationsSlackSocial JusticeSocial Media OutreachSocial NetworkingTheatreTime ManagementTravel & TourismTravel Planning

Education: 1

Psychology

Aug 1998 - May 2002

Intercultural Studies

Activities / Societies: International Student Association, Spanish American Latino Student Association, International House

Awards: 2

Impact Award Winner

May 2025

SSO/Duo Taskforce

NBCUniversal Gem Award

Dec 2022

For going the extra mile.

Involvement: 4

Volunteering

Outreach Coordinator, Southeast

Aug 2020 - Sep 2022

Founding Board Member

Digital Coalition

Mar 2020 - Jan 2021

Social Media outreach Digital communications Georgia Senate runoff support

Digital Data Captain and State of Florida lead

Apr 2019 - Mar 2020

Digital Captain - Data & Analytics Team State of Florida Facebook & Twitter lead Central Florida volunteer organizer

Actor

Nov 2014 - Jan 2018

Performer, Usher, Back Stage tech

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