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Jɑmppɑ R.

Jɑmppɑ R.

(he/him)

HR Specialist | Employee Advocacy, Crisis & Disaster Response | Sensitive Case Management | Trusted Advisor | Navigating the World others avoid

Human Resources Specialist at Universal Orlando Resort

Orlando, Florida, US🇺🇸
Open to:Full-time rolesCollaborationsBoard positions
Preferred workplace:Remote (same country)Remote (worldwide)Remote (same region)
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I am an HR professional specializing in employee advocacy, crisis response. Throughout my career, I’ve consistently stepped into roles most people shy away from, supporting employees during moments of financial hardship, medical crisis, and natural disasters. These are the conversations and decisions that require discretion, emotional intelligence, ethical judgment, empathy, trust, and they are where I do my strongest work. I currently serve as a critical point of contact for navigating crisis assistance. I’ve managed hundreds of sensitive cases, prepared financial analyses for executive and board-level review, and ensured aid is delivered accurately, equitably, and with compassion. During the COVID-19 pandemic and hurricane recovery efforts, I supported response initiatives, tracked trends, advised leadership, and helped stabilize operations during unprecedented uncertainty. My background spans employee relations, compliance-conscious documentation, program administration, HR systems, and cross-functional collaboration. I bring a steady presence to emotionally charged situations and translate complex policies into human-centered solutions. I believe HR’s most impactful work often happens quietly, at the hardest moments, and that’s where I thrive.

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Career: 13

Human Resources Specialist

Universal Orlando Resort

Hybrid

Apr 2019 - Present

Advocacy, Job Fairs, health response tracking, hurricane assistance program, crisis assistance program, education center mentor program, onboarding assistant

Founding Board Member

The Beckett Foundation

Sep 2020 - May 2022

Outreach Coordinator

Office Administrator

Universal Orlando Resort

Orlando, Florida, United States

May 2007 - Apr 2020

Blue Man Group - Box Office lead, Front of House Admin, Front of House Operations

Customer Service

IKEA

Orlando, Florida, US · On-site

Oct 2007 - Dec 2010

Småland Greeter Full-Service Handout Home Delivery

Entertainment

Walt Disney World

May 2001 - Nov 2007

Character Attendant Parade Driver

Lead

Universal Orlando Resort

Orlando, Florida, United States

Nov 2005 - May 2007

Entrance Operations, Pass Sales, Rentals, Group Sales, Turnstiles.

Sales Associate

Virgin

Orlando, Florida Area

Jun 2003 - Oct 2005

Virgin Megastores Downtown Disney Westside Marketplace

Box Office

RED Cinemas

Greensboro/Winston-Salem, North Carolina Area

Jul 2002 - May 2003

Usher

Regal Entertainment Group

Greensboro/Winston-Salem, North Carolina Area

Dec 2000 - May 2001

International Office

University of North Carolina at Greensboro

Aug 1998 - May 2001

Student Liaison to International House

Actor

EUE/Screen Gems

Wilmington, North Carolina, United States

Apr 1997 - Dec 2000

I Know What You Did Last Summer (1997) What the Deaf Man Heard (1997) Dawson's Creek (1998 - 2001) CI5: The New Professionals (1998) 28 Days (2000) Black Knight (2001)

Activities Assistant

Bald Head Island

May 1999 - Aug 1999

Brunswick Town State Historic Site

North Carolina Department of Cultural Resources

Winnabow, North Carolina, US · On-site

May 1998 - Aug 1998

Admissions Gift Shop Sales Host Tour Guide

Customer ServiceHistorySales Operations

Education: 1

University of North Carolina at Greensboro

Psychology

Aug 1998 - May 2002

Intercultural Studies

Activities / Societies: International Student Association, Spanish American Latino Student Association, International House

Volunteering: 4

Outreach Coordinator, Southeast

Beckett Foundation

Aug 2020 - Sep 2022

Founding Board Member

Digital Coalition

Biden for President

Mar 2020 - Jan 2021

Social Media outreach Digital communications Georgia Senate runoff support

Digital Data Captain and State of Florida lead

Pete for America

Apr 2019 - Mar 2020

Digital Captain - Data & Analytics Team State of Florida Facebook & Twitter lead Central Florida volunteer organizer

Actor

Titusville Playhouse Inc

Nov 2014 - Jan 2018

Performer, Usher, Back Stage tech

Awards: 2

Impact Award Winner

May 2025

SSO/Duo Taskforce

NBCUniversal Gem Award

Dec 2022

For going the extra mile.

Skills: 44

Other

Administrative AssistanceCommunicationCommunity OrganizingCommunity TheatreCultural AwarenessCustomer ServiceEntertainmentEvent Management
Event PlanningEvents OrganisationGrassroots OrganizingHistoryHospitalityHospitality IndustryIntercultural AwarenessIntercultural RelationsInternational RelationsLeadershipMicrosoft ExcelMicrosoft OfficeMicrosoft WordMusical TheatreOffice AdministrationOutlookPolitical CampaignsPublic SpeakingPurchase ManagementPurchase OrdersPurchase RequisitionsPurchasing ProcessesSalesSales OperationsSlackSocial JusticeSocial MediaSocial Media MarketingSocial Media OutreachSocial NetworkingTeam LeadershipTeamworkTheatreTime ManagementTravel & TourismTravel Planning