Kartik Chaturvedi

— Piloting new React development workflow with Storybook; this streamlined process enabled parallel work streams across the application stack, reducing development time; enables team to create more complex customer journeys; cut feedback loops by 30% — Planned and implemented card re-activation flow, reducing steps for reactivating debit cards by up to 50% — Collaborated with Security, Operations, and Risk teams to address targeted fraud and scam attempts on our customers — Redesigned 5 of the most used UI library components, increasing flexibility and reducing accessibility issues — Actively involved in enhancing Betterment Checking web app; ensured responsive mobile layouts, focused on accessibility, integrated third-party service for rich transaction data

— Planned and deployed SEO performance improvements for Citi Cards Marketing Angular applications, improving search rankings, optimizing client speeds, and reducing page load time by up to 50% — Deployed and maintained high-performance services used more than 200 times per second by customers — Implemented expansion of next-gen Replacement Card services; prefilled process simplified manual steps by 60%, letting customers lock and replace cards, and file fraud reports in a single flow — Integrated CI/CD tools like JUnit, Jenkins, SonarQube, and BMC RLM, reducing deployment time by 40% — Incorporated inter-service caching, reducing backend loads by up to 30%