DogPawHat

Worked on new features and UX improvements for the customer dashboard for Evervault's suite of encryption products for developers. Launched several new sections of the app to manage new products in tandem with the rest of engineering. Reduced complexity in the codebase with simpler patterns for server-state by introducing Tanstack Query, with performance boosts as a bonus. Updated many of the developer SDK's for browser and node.

Joined just as the pandemic started in March 2020 and had to adapt to some chaos and working from home at scale. Helped develop a new schedule page on the website with better customer satisfaction and performance. Developed new features for our new desktop streaming app that hosted 3 events completely virtually in 2020 and 2021, including challenging on-call during the event itself. Worked on transitioning the website from pure WordPress to a headless setup with NextJs for better customisability without blocking content and marketing. Worked registration and ticket support for Web Summit 2021 and Collision 2022.

I was a front end engineer in teams working on contract projects for banking and insurance clients, building apps and forms in React, Redux, Webpack and Typescript. Learned a lot working in scrum teams with product owners and scrum masters. Lot of early React changes happened during this time (classes to hooks, rise and fall of Redux, etc). Attempts were made to use Flow.js instead of Typescript; I think this was a mistake.

Working as a intern on front-end web applications for the healthcare and money transfer sectors using AngularJS and Typescript

Providing feedback on speech transcriptions provided by the Siri service

Worked as a customer service representative during the launch of the Elder Scrolls Online MMO. Answered customer queries about issues with the game, helped them troubleshoot problems and bugs and escalated particularly difficult issues. Job was on a 4 week temp contract during the very busy launch period to deal with the large number of tickets.

International provides Human Capital Management(HCM), Finance and Payroll solutions using a cloud-biased web application. I was responsible for the creation and maintenance of test scenarios for our automated testing systems. Worked in a Scrum/Agile environment with 1-week sprints and 3-month major release cycles. New test cases were created for new features in releases, and test scenarios had to be running 100% before deployment of a new version took place. Also had to verify issues closed by my colleges as "Ready for Customer". Used in-house tools and Selenium for automation, Atlassian toolkit for issue taking, build management, internal wiki, etc. Fun Story: A test case once failed because a test was checking for numerical age instead of date of birth, causing the test to fail on an annual basis.