Chris

Provide technical guidance on the Identity platform from Ping Identity. Helped customers across Healthcare \ Finance \ Retail understand Identity \ SSO and protocols (SAML \ OIDC). Worked with Product Management to build demos of features spanning Ping Identity’s portfolio. Leveraged MS experience in large workforce SSO implementations of Office 365 and in-house applications. 2016 - Outstanding Performer 2017 - Outstanding Performer 2018 - Extraordinary Performer 2019 - Extraordinary Performer

Overall responsibility for Architecture and direction of the ACE Directory and Messaging environments. Multiple Active Directory forests (Internal - 45,000 users / Partner - 40,000 users), Exchange - distributed globally, 41,000 mailboxes • Authored AD Reference Architecture to provide end-state that addresses: Privileged Access model using Delegation to grant only what access is required Reduce Domain Controller footprint by 50% Improve replication convergence from 12 hrs to 30 mins • Authored Office 365 Architecture to move all non-regulated mailboxes (98%) to the service: Hybrid Servers / Mail Routing / Client Access / Directory Synchronization & SSO / Application integration Reduce On-Premise server footprint by 80% Wrote PowerShell scripts to collect necessary environmental data • Designed and implemented Test AD environment to demonstrate published Architectures: Connected to Office 365 with Hybrid and Federation Extended to cloud services - Azure & AWS • Lead global implementation of Single Sign On platform (Ping Federate): Installed proof of concept of several products and participated in vendor selection process, with final recommendation to purchase Ping Federate Implemented PoC in test environment - connected to SaaS providers (Office 365, ServiceNow, Jive) and internally developed applications Co-authored technical design of global implementation of Ping Federate.

Lead Engineer on the Commercial Business Class email platform – based on the Hosted Messaging and Collaboration suite (Exchange 2007 \ SharePoint Services 3.0) • Responsible for the design of the Comcast Business Class messaging platform which hosted over 200,000 companies and 400,000 mailboxes. • Developed tools and process to migrate 60,000 POP \ Webmail mailboxes from 5 other providers to the Comcast HMC platform. • Designed and deployed new architecture for the service to address Exchange 2007 scaling issues. Worked closely with vendors and internal teams to explain the requirements and adopt the correct hardware \ network \ software \ operations to deliver the service. • New design based on Units that can scale independently to 20,000 Customers and 50,000 mailboxes, and 2,500 SharePoint Site collections. Reduced hardware cost per mailbox by 80% while providing redundancy and scalability. • Implemented Customer Experience record solution using Splunk that allowed tracking in real-time all interactions with the platform and how well each transaction was completed. • Work closely with Network, Data Center and Operations teams to ensure that product designs can be deployed, managed and operated effectively. • Designed the Exchange 2010 based platform using Virtualization, Geo-Redundancy, doubling the current Unit of Scale (40,000 Tenants \ 100,000 Mailboxes).

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Tasked with identifying emergent technologies and designing solutions in alignment with business goals, leading the server technical team consisting of 3 Engineer and 3 Administrator level members, and ensuring the operation of all business-critical Windows server systems are within best practice standards. • Active Directory. Resolved several problems that were preventing AD replication and client authentication. Implemented Best Practices for DNS \ DHCP \ WINS. Upgraded AD Forest to Windows 2003. Collapsed OU tree and simplified GPOs from 60 policies to 15. • Exchange. Upgraded Organization to Exchange 2007. Implemented new Mailbox Restore processes using Recover Storage Groups. Consolidated mailboxes and operations to central location. Architected upgrade to Exchange 2007 using 2-node Active \ Passive cluster and redundant Hub \ CAS services. • SMS. Implemented ITMU across 1800 PCs \ 200 Servers to provide reliably and timely patch management. Deployed LOB application to 1200 Users via custom MSI. Deployed Office 2003 upgrade to branch offices. • System Center. Architected implementation of SCOM 07 to replace current monitoring solution (What’s Up Gold).

Provide MS Exchange \ Windows \ Active Directory services to customers.

Responsible for the design, implementation and operations of enterprise-wide messaging system. Implemented Exchange 5.5 for 33,000 mailboxes in 70 hospitals. Design and Implementation of Active Directory and Exchange 2003 - maintaining co-existence and migration from Exchange 5.5 Collaborated with Knowledge Management department to develop technology to enhance business knowledge across diverse business groups.

Tasked with the administration of mail systems, the design and implementation of messaging system upgrades and the implementation of NT 4.0. • Migrated 3500 mailboxes from MS Mail to Exchange 5.5 • Implemented Exchange 4.0 for pilot users. • Managed Lotus Notes R3 for 300 mailboxes; converted networks to NT 4.0.

Tasked with the administration of mail systems, the design and implementation of messaging system upgrades and the implementation of NT 4.0. • Migrated 3500 mailboxes from MS Mail to Exchange 5.5 • Implemented Exchange 4.0 for pilot users. • Managed Lotus Notes R3 for 300 mailboxes; converted networks to NT 4.0.