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Amir R Muntasser

Director, Web Development | Platform & Growth Engineering Leader

Director, Web Development at Granicus

Tucson, Arizona, United States
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Engineering and product leader owning operations for two enterprise SaaS platforms (CRM and CMS). Proven track record scaling global teams, launching new products, improving platform performance, and expanding total addressable market through platform enablement, data-driven execution, and inclusive leadership.

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Career12

- Manage a department of ~60 people including Front-end Developers, Back-end Developers, ETL Developers, Analytics Developers, SEO Specialists, and people managers across the US and UK. - Manage operations for our 2 premier products: Simpleview CRM and Simpleview CMS. - Oversee all client project builds, data migrations, ongoing support and maintenance, SEO and CRO analysis, and relationship management. - Lead development of new product offerings and provide direction on continued evolution of other products.

- Manage a department of ~60 people including Front-end Developers, Back-end Developers, ETL Developers, Analytics Developers, SEO Specialists, and people managers across the US and UK. - Manage operations for our 2 premier products: Simpleview CRM and Simpleview CMS. - Oversee all client project builds, data migrations, ongoing support and maintenance, SEO and CRO analysis, and relationship management. - Lead development of new product offerings and provide direction on continued evolution of other products.

- Managed team of 31 Front-end and Analytics Developers. - Lead development of new products and, as stakeholder, helped set direction for the continued evolution of the Simpleview CMS. - Collaborated with other department to achieve company goals. - Onboarded our UK branch into our system, processes, and tools. - Co-lead our DEI efforts around recruiting, training, and career growth. - Hiring manager for my department.

- Managed 20 Front-end Developers. - Started, promoted, and lead internal technical presentations, hackathons, design thinking sessions, and knowledge-sharing initiatives. - Collaborated with the Product teams on new features for the Simpleview CMS. - Investigated and promoted the adoption of newer technologies into our stack. - Lead product documentation efforts. - Established code quality standards and guidelines.

- Managed for a team of 5 Front-end Developers. - Onboarded and trained new employees. - Oversaw the production schedule and ensured projects were delivered on time and under budget. - Coordinated with Project Managers on timelines, scopes, and expectations. - Created new systems for testing to ensure quality deliverables. - Created new build pipeline that reduced turnaround time on projects.

- Built and customized websites for various clients. - Built and modify plugins for the Simpleview CMS. - Cut up Photoshop compositions into workable themes. - Develop mobile responsive and touch-friendly designs.

- Designed and built websites for various companies and organizations - Modified content and designs for companies - Modified and developed plugins for Wordpress - Worked with businesses on SEO campaigns - Created themes in Wordpress - Built databases for web apps using MySQL - Implemented HTML5 specific features such as video - Work at all levels of the LAMP stack - Developed mobile responsive and touch-friendly designs - Developed tools to edit content live on a page without reloading the page or going to an editor page - Backend development done in PHP and MySQL - Frontend development done in HTML5, CSS3, JavaScript, jQuery, SASS, and Bootstrap.

- Rebuilt/designed company’s website - Created and customized plugins - Implemented a mobile responsive/touch-friendly design - Used live chat on site to improve customer relations with website clientele - Got company involved in social media by creating our accounts and bringing on an employee to manage them - Coordinated with Social Media Manager to improve engagement and increase conversions - Created print advertising and store signage - Created explainer videos for our YouTube channel - Processed online sales and handled fulfillment - Worked with contractor to link our in-store POS and inventory system with Magento - Rigorous cross-browser and cross-platform testing - Used Google Analytics to inform design choices like drop downs and media query breakpoints - CMS and Shopping cart were built using Magento - Site built on the LAMP stack - Frontend built using Bootstrap, HTML5, CSS3, JavaScript, and jQuery - Backend created with PHP, MySQL

- Designed website - Managed YouTube Channel - Wrote weekly posts - Edited videos using Final Cut Pro X - Wrote scripts for videos - Hosted various shows on channel - Edited contributor' work - Recruited new talent to expand our channel's offerings - Edited podcast in Garageband - Created various art assets and animations - Defined site and channel voice

- Managed Cricket Wireless store with a team of 4 - Trained new employees - Set sales goals - Managed inventory - Lead advertising campaigns - Coordinated with local businesses to bring in new business - Implemented new policies and procedures - Assisted Cricket Wireless in field testing their "Premiere Store" program - Rehabilitated stores image and made profitable within 2 months - Regularly met with Corporate representatives

- Designed and built website - Worked at all levels of the LAMP stack - Designed an maintained MySQL databases - Created all art assets - Hired contractors to build help me build the service - Backend was written in PHP and MySQL - Frontend was made with HTML, CSS, JavaScript, and jQuery

- Maintained several Windows boxes for my test environment - Responsible for re-imaging boxes daily as well maintaining a library of images - Tested nightly builds of software on different versions of Windows - Ensured software would install and launch properly on various versions of Windows - Ensured software would install and launch properly when installed through different methods such as fresh installs, upgrades with a CD or an update pushed from a server

Education1

Activities / Societies: UA Software Development Club

Projects7

I'm rebuilt the vast majority of the SWS website to make it faster and more user-friendly.

Develop a new look and style for the local tech retailer, SWS Computers. Making everything more modern and much simpler. Replacing currently garish design choices.

Create almost daily video content for our YouTube channel. Content ranges from new, discussion about technology, tutorials on building a computer, reviews of new products in the store, and reviews of our favorite applications.

Recap Attack started off as a podcast, but grew to YouTube channel, then a website with guest writers, and eventually a YouTube MCN. We were primarily an entertainment and technology focused publication with verticals in cozy gaming and racing sims. There were a lot of "right" ideas, but it's a tough market to compete in.

It was an idea I had to address group study and collaboration in an always connected world.

A plugin to dynamically change the background color of a webpage as you scroll. Support, theoretically, an infinite number of colors. Works best with 3 colors.

Enables the ability live edit your static webpage on the webpage itself without the need for reloading or going to a separate page with an editor.

Volunteering1

I raised money for my local Children's Miracle Network hospital by playing and streaming video games for 24 hours as part of team Rooster Teeth for Extra Life. We were the top raising team for many years. http://www.extra-life.org/

Skills97

Other

Adobe ColdFusionAdobe Creative SuiteAdvertisingAgile MethodologiesAnalytical SkillsBack-End Web DevelopmentBootstrapC++
Career Development CoachingChange ManagementCoaching & MentoringCollaborative Problem SolvingCommunicationConflict ResolutionCore Web VitalsCreative Problem SolvingCreativity and InnovationCross-functional Team LeadershipCSSCustomer ServiceData MigrationDatabasesDebuggingDecision-MakingDEIDiversity, Equality, and Inclusion (DEI)EditingFostering inclusivityFront-endFront-end EngineeringGoal SettingGraphic DesignHiringHTMLHTML5InvoicingJavaJavaScriptjQueryKPI ImplementationKPI ReportingLAMPLeadershipLogo DesignMarketingMicrosoft SQL ServerMongoDBMultimediaMySQLNode.jsObject Oriented DesignOOPOperations ManagementPhotoshopPHPPresentation SkillsProduct DevelopmentProduct ManagementProgrammingProject ManagementPublic SpeakingReact.jsRelational Data ModelingResource Managementresponsive designResponsive Web DesignSalesSales ManagementScopes Of WorkScrumSearch Engine Optimization (SEO)Servant LeadershipSocial MediaSocial NetworkingSoftware DocumentationSQLStakeholder EngagementStrategic PlanningTeam BuildingTeam ManagementTechnical WritingTechnology EvangelismThought LeadershipTime ManagementTrainingUser ExperienceUser Experience (UX)User Interface DesignVideo EditingVue.jsWeb ApplicationsWeb DesignWeb DevelopmentWeb Production ManagementWordpressWritingZURB Foundation Framework

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