Evelyn

• Coordinated M&A Platform tech integration processes with 2 CTOs of +80 organizations • Worked with acquisition to bring "platform as product" and establish platform processes for 45+ engineers org • Established process to measure developer satisfaction with platform products and utilised feedback to establish data driven quarterly product improvements • Performed architecture reviews of data engineering products and systems • Re-architected EMR cluster to provide 50% reduction in presto query times while reducing costs +$20k/year • Acted as product owner for internal cost tracking product to map out improvements to stabilize AWS and product cost analytics pipelines • Manage relationship between Autoscout24 and AWS •Planned and led organization wide AWS cost reduction effort across 30+ teams, reaching EOY 15% spend reduction target

• Design and architect solutions for TIBCO products and solutions • Work with product management to develop cloud strategies • Develop tooling and frameworks with Terraform, Troposphere and Jenkins to enable Engineering and Operation teams • Led several tech organizations on developing cloud native features and distributed applications • Perform security audits of product infrastructure • Architect and deploy Multi-Cloud solutions across AWS/Azure • Streamline compliance audits by developing security framework for assessing production readiness by unifying audit framework and reducing audit frequency necessity. • Manage DevOps incubator virtual teams • Develop/maintain Slack bot integrations and serverless CI/CD solutions

Performer with Munich's first English speaking theatre improvisation group.

Cloud Migrations / Systems Integration / Cloud Infrastructure Design / DevOps • Design and architect solutions such as Service Discovery for customers on AWS • Assist customers in migrating docker based architectures to the cloud • Educate customers on AWS best practices and Infrastructure as Code • Design and implement PCI compliant environments in AWS • Work with customers to redesign their on-premise architecture for the cloud and create hybrid solutions • Plan and execute lift and shift migrations to the cloud • Implementing Build/Deployment pipelines for the cloud • Promoting DevOps culture within companies to reduce time to market of new features • Design and implement resilient self-healing environments on AWS • Develop python deployment tools and write puppet modules to enforce configuration state • Extensively working with Linux based systems

Operations Support / Systems Integration / DevOps • Build out infrastructure on AWS • Work with product management to develop cloud strategies • Create and maintained development pipelines for Spotfire Engineering and developed escalation processes with Spotfire Support • Work closely with Engineering Directors and Architects to develop cloud architecture to enhance product offering • Leverage Jenkins/Salt to automate deployment of environments within AWS • Lead a global cloud ops team of 6 engineers across USA, Europe, and India to plan and execute projects • Identify critical bugs and work with engineering to develop and deploy hotfixes • Migrate critical production environment from Rackspace to Amazon AWS • Train groups within TIBCO on cloud architecture (covering support, engineering, and professional services)

Mix of Desktop Support, Server Administration, and the usual duties of being the IT department for an office.

Monitored Xbox Live infrastructure

Provided software and language testing for Swype software across a variety of devices. Wrote test plans and provided usability feedback.

• Provided second-tier support to all company divisions • Overhauled IT Help Desk website by reworking ASP.NET pages to reduce load times and simplify cosmetic changes • Reworked IT Request forms workflow by surveying managers and directors • Wrote batch and VB scripts to provide tools for optimizing workstation performance to field support technicians • Performed remote in-depth malware removals • Worked with held desk staff on team projects • Maintained Outages notification web application and worked with multiple IT departments to update outage response policy • Awarded Extra Mile award for exceptional customer service by Director of IT Customer Service

• Provided tier-1 support to corporate customers • Supported internal customer applications • Restructured Hummingbird Document Management Repository • Worked with Telecom group to support phone system switch-over for call centers

• Provided desktop support to Seattle office and remote staff • Performed administrative functions such as active directory management • Built-out secondary active directory domain for testing including SQL 2005 database servers, Exchange 2003 servers, application servers • Inventoried IT storage room then worked with Directory of IT to identify assets for donation • Worked with local charity group to donate retired hardware • Setup inventory system for tracking company assets • Worked with network and system administrators to create and configure Windows Server 2003 VMs inside VMware ESX for deployment