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Creating high performing (platform) teams: Product Owner at Schiphol Airport

Product Owner Messaging & Services Infrastructure at Schiphol

Preferred workplace:HybridRemote (worldwide)
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Experienced Product Owner and technology professional with a proven track record of leading high-performing platform teams at Schiphol Airport. 5+ years of product ownership experience complemented by 10+ years of technical expertise in monitoring and observability with Splunk, and platform services. Skilled in translating customer needs into technical solutions, prioritizing features based on business value, and driving product strategy in complex enterprise environments.

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Career3

Led end-to-end product strategy and delivery for Schiphol's critical messaging and infrastructure platforms, managing a portfolio that includes Red Hat 3scale (API Management), Confluent Kafka (Event Streaming), and Red Hat AMQ (Enterprise Messaging). Key Responsibilities: - Developed comprehensive product strategy and roadmap based on stakeholder needs and business priorities - Built and mentored high-performing product teams using Team Topology principles - Established data-driven prioritization frameworks to maximize platform value - Managed full product lifecycle from ideation to delivery and measurement Notable Achievements: - Orchestrated complete redesign and implementation of Confluent Kafka platform in just 6 months, resulting in 60% monthly cost reduction while improving usability and performance - Implemented quarterly portfolio planning process that dramatically improved stakeholder alignment and delivery predictability - Created systematic product pipeline scoring methodology to objectively evaluate and prioritize roadmap initiatives - Developed compelling budget proposals with clear business cases that secured executive approval and funding - Achieved greatly improved team performance metrics and high employee satisfaction through structured team development

For most companies monitoring/observability is not their core business. It is for me. I have spent years at small and large companies so I know exactly where I need to measure and improve. With the list of solutions I am an expert in, I will create the insights to make the right decisions and grow faster! I was hired as a: 1. Solution Architect (design architecture + implementation) 2. Consultant (advise and management) My main focus was the Splunk product portfolio which include Splunk Enterprise, Splunk Observability (former SignalFX) and AppDynamics. Projects include: - Solution Architect IT Monitoring & AIOps at ASML - Solution Architect Monitoring CoronaMelder - Splunk Architect / Developer at Schiphol - Splunk Architect / Developer at IVO Rechtspraak - AppDynamics implementation at different profit and non-profit organizations - Multiple BSM/Sitescope/uCMDB implementation at different profit and non-profit organizations Blue Factory Internet is a brand of C. Meerbeek B.V.

As a Product Owner Platform Services at Schiphol, I am responsible for all aspects of the products that the team builds and supports. I am also responsible for the flow of the team so that they achieve maximum results but also have a lot of fun! The following platforms were under my responsibility: * Red Hat OpenShift * API Management * CI/CD * Confluent Kafka * Red Hat AMQ Achievements: * Moved the OpenShift Container Platform in Azure from beta to production ready state * Migrated API Management gateways from legacy infrastructure to Azure landing zone * Increased the customer satisfaction and usage of the CI/CD platform based on Azure DevOps by streamlining the onboarding, adding new features like Mend and refactoring parts of the Terraform code bheind it * Setup of 3 teams based on Team Topology principles which resulted in high-performing teams with high employee satisfaction

Education1

This course was divided in two parts of two years. The first two years are for general ICT knowledge. The second period is much more technical. Some projects I executed: - Technical Design bankingapplication (UML) - Development of a J2EE bankapplication. (EJB's, WebServices, JBoss) - Development of a webbased mall (PHP, MySQL, internationalization)

Projects1

Implementation of HP RUM infrastructure. Discussions with internal organization to decide which transactions to monitor. Implementation of HP RUM in BSM (views, alerting, reports).

Credentials13

Splunk Certified Architect V7+

Splunk

Oct 2019

Splunk Certified Consultant II

Splunk

Feb 2016

Splunk Certified Consultant I

Splunk

Jan 2016

Splunk Certified Sales Engineer II

Splunk

Jan 2016

Splunk Certified Sales Engineer I

Splunk

Jan 2016

Splunk Certified Sales Rep I

Splunk

Jan 2016

AppDynamics Certified Expert

AppDynamics

Jul 2015

AppDynamics Accredited Engineer

AppDynamics

May 2015

Splunk Certified Architect V6

Splunk

Oct 2014

Languages3

Dutch(Native or bilingual)
English(Professional working)
German(Limited working)

Skills20

Technical

DevopsKubernetesLinuxMicrosoft AzureProgrammingPythonWeb Development

Business

Agile MethodologiesManagementOnline MarketingPerformance ManagementSales Management

Security

IT Service ManagementSplunk

Other

IT OperationsITILPerformance MonitoringPerformance TuningProduct ManagerService Delivery

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