JC John Sese Cuneta 사요한 謝雪矢

I assist in moderating the community of firefish.social (f. calckey.social), the flagship server of the fediverse software project Firefish. Firefish (f. Calckey) is a decentralised and federated social network platform connected with the web standard ActivityPub protocol. -> https://firefish.social This is a voluntary work.

Wiki Admin for the Official Swordsman Online Wiki: http://swordsman.gamepedia.com What is a Wiki Admin: [1] http://help.gamepedia.com/Gamepedia_Help_Wiki:Administrators [2] http://help.gamepedia.com/Roles * This is a voluntary job.

A blog about love and relationships.

A blog about fashion and beautiful places.

A personal website and blog.

A gaming blog.

We handled Copyright license requests and technical troubleshooting for researchers, professionals, and students through email, chat, and calls (inbound and outbound).

Wiki Guardian for the Official Swordsman Online Wiki: http://swordsman.gamepedia.com What is a Wiki Guardian: [1] http://help.gamepedia.com/Gamepedia_Help_Wiki:Wiki_guardian [2] http://help.gamepedia.com/Roles * This is a voluntary job.

Uptime monitoring of multiple online and mobile games; gathering of community feedback; and responding to customer inquiries through email and social media channels.

I assisted my peers in providing the correct resolution to customer inquiries; and developed our local knowledge base.

Addressed customer issues through email and chat, from game related inquiries to purchases, for multiple products.

Developed the first website of Asia’s Perfect 10, an ASEAN Citizen blog promoting cooperation and cultural exchange between ASEAN peoples.

It was our job to ensure the community forums are clean and civil for various games. We also investigated hack and cheating reports thoroughly, with solid documentation to justify an account’s permanent ban. Uptime monitoring of multiple games and catching bots and spammers, were also part of our daily tasks.

The content development team of Jesus Christ To God Be The Glory Church International.

Deployed the first website of To God Be The Glory Church International, and managed the church’s social media accounts. I was also a member of the ‘Soul Processor Ministry’.

I designed the website and developed the content for our products; and handled the backend and management of our community forums. I was also involved in preparing our community events and guiding our game masters on running in-game events.

The PhilGaming.Community was a gaming website and online forums which catered to the emerging Philippine online gaming industry. It was powered by Xaraya CMS (a fork of PostNuke CMS) which gave us the ability to easily provide the latest news, game updates, and community articles. The community forums ran on Invision Power Board, and we were one of the first gaming website and community which ran on IPB. This eventually led to local gaming companies to migrate to the same forum software.

The Laibcoms.Community was an online community forums visited by English-speaking individuals from Asia and the rest of the world. There were sections for anime, gaming, life, movies, and books, to mention a few.

During these years, I was also active in managing webrings and mailing lists/groups. There were many large webrings and mailing lists which were transferred to me, or I took over after the account of the original owners expired. Where needed, I established new guidelines, assigned new moderators, and developed programs to revitalise these communities.

Tested potential new games we can introduce in the local, or regional, market.

Keeping the company up-to-date about the competition, and interpreting our data for use in our business and marketing strategies.

I handled and managed the overall management of our community forums (backend, frontend, and the community).

I did research on potential products we can publish in the Philippines, while providing competitive analysis of the local market.

Founder and leader of the non-profit community / social organization for gamers. Guided our members to become responsible gamers.

I administered and moderated our community forums for various games, and prepared in-game and offline community events.

Acted as the in-game police and customer support for our online games.

Documented and tested the reported bugs and coordinated with the developers in Korea for fixes and deployment.

I researched various ways on how our customers were cheating in the game, and met with players—incognito—to gather more information. I also documented and tested reported bugs, and coordinated with the developers in Korea in fixing these in the Philippine version of their MMORPG.

In addition, I pioneered and developed how to spot an automated character and how to establish a solid report to back up the reason for a permanent ban. I also laid down the first guidelines and rules for a Game Master and an MMORPG in the Philippines.

I was a voluntary level designer and game master for the online text-based game ‘Ansalon’.