# JC John Sese Cuneta 사요한 謝雪矢 (@sera.is.youronly.one) Profile: https://sifa.id/p/sera.is.youronly.one Headline: Content development, webmaster, customer care, subject matter expert Location: Makati, National Capital Region, Philippines ## About With a deep-rooted passion for connecting people and technology, my work has focused on fostering online communities. At the heart of my approach is active listening, ensuring that every piece of content resonates with its intended audience and serves its purpose effectively. My multilingual abilities have also been instrumental in providing comprehensive translation services and enhancing communication. As a dedicated Website Administrator and Community Builder, I've utilized various tools like Hugo, Invision Power Board, SMForums, Wordpress, to maintain a robust online presence for over two decades. These skills have enabled me to manage my official website, hub, and blogs with efficiency and innovation. ## Experience - **Member at Ubuntu Philippines** (2008 – present) - **Level Designer and Game Master at Ansalon MUD** (1998 – 2000) I was a voluntary level designer and game master for the online text-based game ‘Ansalon’. - **Web Content Officer at Asian Media Development Group** (2007 – 2008) I designed the website and developed the content for our products; and handled the backend and management of our community forums. I was also involved in preparing our community events and guiding our game masters on running in-game events. - **Assistant Leader - Ink Portal ministry at JESUS CHRIST To God Be The Glory Church International, Inc.** (2009 – 2011) The content development team of Jesus Christ To God Be The Glory Church International. - **Program Committee at JESUS CHRIST To God Be The Glory Church International, Inc.** (2013 – 2013) - **Bug Tester at Level Up Incorporated** (2003 – 2004) I researched various ways on how our customers were cheating in the game, and met with players—incognito—to gather more information. I also documented and tested reported bugs, and coordinated with the developers in Korea in fixing these in the Philippine version of their MMORPG. - **Lord el' Lei (Lord of the Light) at Holy Order of the Light** (2003 – 2006) Founder and leader of the non-profit community / social organization for gamers. Guided our members to become responsible gamers. - **Forum Administrator at Digital Media Exchange** (2004 – 2006) I handled and managed the overall management of our community forums (backend, frontend, and the community). - **Game Tester at Digital Media Exchange** (2005 – 2006) Tested potential new games we can introduce in the local, or regional, market. - **Administrator, Webmaster, and Community Manager at Laibcoms.Community** (1998 – 2007) The Laibcoms.Community was an online community forums visited by English-speaking individuals from Asia and the rest of the world. There were sections for anime, gaming, life, movies, and books, to mention a few. - **Web Developer - Soul Processor ministry at JESUS CHRIST To God Be The Glory Church International, Inc.** (2009 – 2011) Deployed the first website of To God Be The Glory Church International, and managed the church’s social media accounts. I was also a member of the ‘Soul Processor Ministry’. - **Technical Support at TopData Global IT Solutions** (2021 – 2021) - **Customer Support Representative at WitHelp Technology Corporation** (2023 – 2023) - **GameMaster at Level Up Incorporated** (2003 – 2004) In addition, I pioneered and developed how to spot an automated character and how to establish a solid report to back up the reason for a permanent ban. I also laid down the first guidelines and rules for a Game Master and an MMORPG in the Philippines. - **Bug Tester at Digital Media Exchange** (2004 – 2004) Documented and tested the reported bugs and coordinated with the developers in Korea for fixes and deployment. - **Community Manager at Digital Media Exchange** (2005 – 2005) I administered and moderated our community forums for various games, and prepared in-game and offline community events. - **Research at Digital Media Exchange** (2004 – 2006) I did research on potential products we can publish in the Philippines, while providing competitive analysis of the local market. - **Competitive Intelligence Analyst at Digital Media Exchange** (2004 – 2006) Keeping the company up-to-date about the competition, and interpreting our data for use in our business and marketing strategies. - **Community Manager at Webrings and mailing lists/groups** (1998 – 2007) During these years, I was also active in managing webrings and mailing lists/groups. There were many large webrings and mailing lists which were transferred to me, or I took over after the account of the original owners expired. Where needed, I established new guidelines, assigned new moderators, and developed programs to revitalise these communities. - **Administrator, Webmaster, and Community Manager at PhilGaming.Community** (2004 – 2007) The PhilGaming.Community was a gaming website and online forums which catered to the emerging Philippine online gaming industry. It was powered by Xaraya CMS (a fork of PostNuke CMS) which gave us the ability to easily provide the latest news, game updates, and community articles. The community forums ran on Invision Power Board, and we were one of the first gaming website and community which ran on IPB. This eventually led to local gaming companies to migrate to the same forum software. - **Community moderator at firefish.social** (2023 – 2024) I assist in moderating the community of firefish.social (f. calckey.social), the flagship server of the fediverse software project Firefish. Firefish (f. Calckey) is a decentralised and federated social network platform connected with the web standard ActivityPub protocol. \-> https://firefish.social This is a voluntary work. - **Contributor and Webmaster at Asia's Perfect 10** (2007 – 2014) Developed the first website of Asia’s Perfect 10, an ASEAN Citizen blog promoting cooperation and cultural exchange between ASEAN peoples. - **Customer Service Representative at TELUS International Philippines** (2013 – 2015) Addressed customer issues through email and chat, from game related inquiries to purchases, for multiple products. - **Customer & Game Support at ELITE GLOBAL SOURCING LLC** (2016 – 2017) Uptime monitoring of multiple online and mobile games; gathering of community feedback; and responding to customer inquiries through email and social media channels. - **Administrator & Webmaster at Tomes of Knowledge** (2003 – 2020) A personal website and blog. - **Administrator & Webmaster at Adorable & Beautiful** (2015 – 2020) A blog about fashion and beautiful places. - **Wiki Administrator / Sysop at Curse, Inc.** (2017 – 2020) Wiki Admin for the Official Swordsman Online Wiki: http://swordsman.gamepedia.com What is a Wiki Admin: [1] http://help.gamepedia.com/Gamepedia_Help_Wiki:Administrators [2] http://help.gamepedia.com/Roles \* This is a voluntary job. - **GameMaster at Digital Media Exchange** (2004 – 2004) Acted as the in-game police and customer support for our online games. - **Game Support Agent (Community Forums) at netGames Inc., / Level Up! BPO** (2010 – 2013) It was our job to ensure the community forums are clean and civil for various games. We also investigated hack and cheating reports thoroughly, with solid documentation to justify an account’s permanent ban. Uptime monitoring of multiple games and catching bots and spammers, were also part of our daily tasks. - **Subject Matter Expert at TELUS International Philippines** (2014 – 2015) I assisted my peers in providing the correct resolution to customer inquiries; and developed our local knowledge base. - **Wiki Guardian at Curse, Inc.** (2014 – 2017) Wiki Guardian for the Official Swordsman Online Wiki: http://swordsman.gamepedia.com What is a Wiki Guardian: [1] http://help.gamepedia.com/Gamepedia_Help_Wiki:Wiki_guardian [2] http://help.gamepedia.com/Roles \* This is a voluntary job. - **Customer Service Representative at SPi Global** (2017 – 2017) We handled Copyright license requests and technical troubleshooting for researchers, professionals, and students through email, chat, and calls (inbound and outbound). - **Administrator & Webmaster at gameshogun** (2003 – 2020) A gaming blog. - **Administrator & Webmaster at Love & Relationship** (2016 – 2020) A blog about love and relationships. - **Administrator & Webmaster at YourOnly.One** (2021 – present) My official website, hub, and blogs. - **Community Moderator at C.IM** (2023 – present) I am a community moderator of one of the largest fediverse social network instance/server powered by Mastodon software. - **Online Service at Yelosan Publishing** (2020 – present) Are you looking for a content writer? Or perhaps you want to create a documentation for your business processes or project? Yelosan Publishing is here to work with you every step of the way and help achieve your goals. Yelosan Publishing is a service provided by Yahuhanan Yukia Sese Cuneta. He was employed as a content officer, a ghost writer, and press release editor during his employment years in addition to being a part-time blogger. He was also involved in developing various documentation projects and building of online communities. Yuki also offers event coverage as well as translation services—from English to Filipino to Baybayin. He aims to give you the highest quality of service rarely found anywhere. Website: https://yelosan.youronly.one ## Skills - Conflict Resolution - Social Media - Localization - Email Marketing - Subject Matter Expert - Team Collaboration - Problem Solving - Writing - Knowledge Management - Online Marketing - Community Engagement - Blogging - Marketing - Content Management - Social Media Marketing - SEO - Web Analytics - English - Process Improvement - Web Development - Technical Documentation - Community Management - Community Building - Content Moderation - Copywriting - Level Design - CRM - Press Conferences - Management - CSS - Copyright - English as a Second Language (ESL) - Attention to Detail - Press Releases - Leadership - Hugo - Customer Service - HTML - WordPress - Game Master - Analytical Skills - Payroll Administration - Critical Thinking ## Certifications - EF SET English Certificate 75/100 (C2 Proficient) — EF Standard English Test (EF SET) (https://www.efset.org/cert/7iCHWn) ## Projects - **The Federated Social Network (Fediverse) Historical Timeline** — https://iam.youronly.one/projects/creations/fediverse-history-timeline/ In a fast-paced world like what we have today, recording events is often forgotten. This is especially true in the digital era, wherein we assume that every piece of information will remain available indefinitely, and archived somewhere. Unfortunately, that is not the case at all. Sites, portals, databases, even software repositories, all come and go. If no one kept a copy, the information is gone forever. It proved this when I started this project. There were countless information which are now gone forever, and in an age where words of individuals no longer hold any weight—unless they are a personality—a source is often expected, if not demanded. My desire to change that resulted in the creation of "The Federated SNS Timeline". A list of the Federated Social Network history, gathered on this page, with links to sources scattered everywhere. - **Official Swordsman Online Wiki** — http://swordsman.gamepedia.com I'm currently the "Wiki Guardian" for the Official Swordsman Online Wiki. More information: http://help.gamepedia.com/Gamepedia_Help_Wiki:Wiki_guardian & http://help.gamepedia.com/Wiki_Guardian - **jcsesecuneta.com Migration to WordPress platform** — http://jcsesecuneta.com/tome/ Migrated my blog to WordPress multisite platform. - **gameshogun Migration to WordPress** — http://gameshogun.ws Migration of my gaming blog to WordPress platform. - **Semantic Web for Hugo** — https://iam.youronly.one/projects/creations/semantic-web-hugo/ Semantic Web for Hugo adds structured data and linked data into a Hugo-powered website. Through it search engines can easily read the data of a Hugo-powered website and establish relationships between objects. This enables search engines to intelligently store information about a website and use it to increase a website’s exposure in search results. - **Semantic Web for Hugo Documentation** — https://semweb.youronly.one Semantic Web for Hugo adds structured data and linked data into a Hugo-powered website. Through it search engines can easily read the data of a Hugo-powered website and establish relationships between objects. This enables search engines to intelligently store information about a website and use it to increase a website’s exposure in search results. - **Phoenician Unicode Keyboard Layout (PHNX-UKL)** — https://iam.youronly.one/projects/creations/phoenician-unicode-keyboard-layout/ The Phoenician Unicode Keyboard Layout or PHNX-UKL is the first Unicode-compliant keyboard layout for the Phoenician Unicode block. Its main feature is the incorporation of the characters commonly used in various ancient Western Asian writing scripts. - **Philippines Unicode Keyboard Layout (PH-UKL)** — https://iam.youronly.one/projects/creations/philippines-unicode-keyboard-layout/ The Philippines Unicode Keyboard Layout or PH-UKL is the first Unicode-based keyboard layout made for the Filipino nation and state of the Philippines. Its main feature is the incorporation of the characters commonly used in the Philippines especially the Philippine Peso Sign (₱). Prior to this, Filipinos have to use a strike-through letter P (P); the Dollar Sign ($) [the de facto universal currency sign but is confusing today]; or the not-so-common neutral currency symbol: ¤ PH-UKL also comes with Baybayin (incorrectly known as Alibata) keyboard layout, in particular the Tagalog variant. Baybayin is the original writing script of most, if not all, Filipino ancestors. Originally thought to be a dead script, it was discovered that there are still Filipino tribes who actively use Baybayin as part of their culture, undisturbed by time. ## Publications - Open Social Web Emojis — greengale.app (https://greengale.app/sera.is.youronly.one/3mi436ma5yz2a) - Best icon format for ATblogs — hangganan.offprint.app (https://hangganan.offprint.app/a/3mi2x62zmix23-best-icon-format-for-atblogs) - Standard Site JSON Field Name Mapping Across Blogging Platforms — greengale.app (https://greengale.app/sera.is.youronly.one/3mfbgm2ggci2a) - Bug: Duplicate Margin Collection Created After Editing a Semble Collection — greengale.app (https://greengale.app/sera.is.youronly.one/3mertebcrmm2a) - SNS, Social Media Terminologies Explained — greengale.app (https://greengale.app/sera.is.youronly.one/3memposivw52a) - Animated images — greengale.app (https://greengale.app/sera.is.youronly.one/3mdhdwxhevh2b) - Design test — leaf.hangganan.youronly.one (https://leaf.hangganan.youronly.one/3mdepgbclos22) - A Test Post from Obsidian to Standard.site — hangganan.youronly.one (https://hangganan.youronly.one/blog/#a-test-post) - Breaking Free From Walled Platforms — greengale.app (https://greengale.app/sera.is.youronly.one/3mcht3dcqdu2k) - ATmosphere Social Apps — mochott.site (https://mochott.site/sera.is.youronly.one/3mkf3a56ghk2r) - 'Extraordinary' in the English title 'Extraordinary Attorney Woo', Give Positive Meaning for Autism — Sports Seoul (스포츠서울) (https://entertain.naver.com/read?oid=468&aid=0000864270) - Disabilities Redefined in K-dramas, 'Extraordinary Attorney Woo' — The Daily Report, Arirang (아리랑) (https://www.youtube.com/watch?v=S4hyDWs6m-I) ## Honors and awards - National Champion — m/Set - Community Forums Moderator of the Year — netGames, Inc. - Top Gaming Blog — Frugal Dad - Rookie of the Year — Elite Global Sourcing, Inc. ## Languages - Hangeul script (ISO: -Hang) (limited_working) - English Philippines (ISO: en-PH) (native) - Filipino (ISO: fil) (native) - Tagalog (ISO: tgl) (native) - Baybayin-Tagalog script (ISO: -Tglg) (native) ## Other profiles - linkedin: https://www.linkedin.com/in/youronlyone - bsky: https://bsky.app/profile/youronly.one