# Nicholas McManus (@nick.mcmanus.tech)

Profile: https://sifa.id/p/nick.mcmanus.tech

## About

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## Experience

- **Information Technology Specialist at New Jersey Office of Information Technology - Office of GIS** (2022 – present)
  • Maintain GIS server infrastructure.
  • Monitoring and analysis of systems and hardware.
  • GIS tool development, implementation, documentation and maintenance.
  • Support and promote data sharing and underlying technologies of NJGIN.
  • Under direction, research new technologies and techniques to support spatial data infrastructure.
- **Systems Administrator at iBuy** (2018 – 2022)
  • Worked with Linux and Windows servers for a broad range of applications.
  • Configured and managed endpoint devices, onboarding new employees, and asset tracking for all IT equipment.
  • Assisted approximately 150 office and warehouse employees at multiple locations with technical issues.
  • Managed wired and wireless networks, documenting all cable patches and LAN information.
  • Maintained server infrastructure including approximately 15 physical and 30 virtual servers, and manage all backups.
  • Set up Azure AD Connect to leverage Microsoft SSO and enforce MFA for all users.
  • Migrated from Exchange 2010 to 2019, and configured HMA for authentication.
- **Inside Account Executive at SHI International Corp.** (2017 – 2018)
  • Maintained and grew my book of business of K-12 customers in California.
  • Top performer for October ‘17 and January ‘18 based on new buying customers.
  • Recommended IT products and solutions to customers based on their needs.
  • Processed orders and quotes for both new and existing customers.
  • Organization of time and tasks throughout every day.
- **Technology Manager at French American School of Princeton** (2016 – 2017)
  • Assisted faculty with technical issues via troubleshooting.
  • Cleansed and migrated internal library database information.
  • School website editing using WordPress and HTML.
  • Student and faculty device configuration; iPads, Macs, and Windows laptops.
  • Installed and configured new equipment; projectors, cabling, desktop applications.
  • Managed wired and wireless network.
- **Store Retail Representative at AT&T** (2011 – 2017)
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Worked hands-on with customers to understand their communications needs and discover how AT&T products can meet those needs.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

## Education

- **Rider University** — Bachelor of Science in Business Administration, Information Systems (2013 – 2017)

## Skills

- Python
- Automation
- Windows Administration

## Languages

- English (native)

## Other profiles

- linkedin: https://www.linkedin.com/in/nicholas-mcmanus
