# Juliet Shen (@julietshen.bsky.social)

Profile: https://sifa.id/p/julietshen.bsky.social
Headline: Head of Product @ ROOST | open source software for stopping abuse

## About

I like building technology that protects people online.

## Career

- **Cofounder and Head of Product at ROOST.tools** (Feb 2025 - Present)
  nonprofit building and integrating open source software for online safety roost.tools
- **Product Lead at Columbia | SIPA** (Mar 2024 - Feb 2025)
  The Trust & Safety Tooling Consortium is housed at the Institute of Global Politics (IGP) with SIPA’s growing Trust and Safety program. This is a new research effort to map the state of the art with respect to open-source tooling and identify concrete pathways towards open, sustainable, interoperable, and scalable tools to empower trust and safety teams.
- **Senior Product Manager at Google** (Aug 2023 - Apr 2024)
  fighting spam and abuse in Workspace
- **Director of Product at Grindr** (Oct 2022 - Jul 2023)
  Led the Anti Abuse product team
- **Product Manager, Platform Integrity at Snap Inc.** (Jul 2019 - Sep 2022)
- **Technical Program Manager, Trust and Safety at Snap Inc.** (Jan 2018 - Jul 2019)
- **Senior Program Analyst at Snap Inc.** (Sep 2017 - Dec 2017)
- **Community Coordinator at Tinder, Inc.** (Oct 2016 - Sep 2017)
- **Operations Associate at Karma Mobility, Inc** (Nov 2015 - Oct 2016)
- **Online Campaigner at 18 Million Rising** (Aug 2014 - Nov 2015)
  18MR.org is an unprecedented Asian American Pacific Islander online organizing and civic engagement organization that leverages the power of technology and social media to advocate for justice for our communities and allies. 18MR is comprised of a network of a AAPI activists, artists, organizations, and digital media influencers, ranging from community based organizations and print magazines to Asian American blogs and YouTube channels. By harnessing cutting edge online tools and tried-and-true organizing methods, 18MR.org creates opportunities for popular education and wins campaigns to shift policy, culture, and corporate behavior to help build a more just, equitable society for and with the diverse communities comprising over 18 million Asian Americans and Pacific Islanders nationwide.
- **Blogger at Fascinasians** (Jun 2011 - Aug 2015)
  From 2011
  \- 2015 I ran a blog called Fascinasians that aggregated news, current events, cultural traditions, and history for Asian Pacific Islander Desi Americans (APIDA). I also wrote original content on local state politicians of APIDA descent, intersectional feminism, the need for ethnic studies, and power dynamics of interracial relationships. During this time, I was invited to speak at conferences including:  Moment or Movement? Activism and Social Justice in the Digital Age @ Rutgers University 2015 East Coast Asian American Student Union 2015 Chinatown Beautification Day 2014 Boston Asian Student Intercollegiate Coalition 2014 Union of North American Vietnamese Student Associations
  \- 2014 E(RACE)D 2014 at Brown University 2014 Penn Asian American Studies Conference 2014 NYC Asian American Students Conference 2013 Midwest Asian American Students Conference 2013 Triangle Area Asian Students Conference 2013 Listen to the Silence Conference @ Stanford University 2013

## Skills

### Technical
- Software Development
### Business
- Agile Methodologies
- Business Strategy
- Go-to-Market Strategy
- Product Management
### Interpersonal
- Communication
- Cross-functional Team Leadership
- Leadership
- Public Speaking
### Other
- Community Organizing
- Policy Analysis
- Product Vision
- Zendesk

## Publications

- a love letter, i guess — julietshen.leaflet.pub (Jun 2026) https://julietshen.leaflet.pub/3moemtave6c2h
- Four Functional Quadrants for Trust & Safety Tools: Detection, Investigation, Review & Enforcement (DIRE) — Trust, Safety, and the Internet We Share: Multistakeholder Insights, Edited Volume, Taylor & Francis (May 2026) https://ssrn.com/abstract=5369158
- A Different Approach to AI Safety: Proceedings from the Columbia Convening on Openness in Artificial Intelligence and AI Safety (Jun 2025) https://arxiv.org/abs/2506.22183
- Early Reproductive Experiences in Females Make Differences in Cognitive Function Later in Life. — Journal of Alzheimer's Disease (Dec 2012) https://pubmed.ncbi.nlm.nih.gov/23271317/

## Education

- **University at Albany** — Bachelor of Arts - BA, Sociology, Political Science (May 2015)
  Focus on international political economics and cultural identity expression on the internet
  Activities & Societies: Pi Sigma Alpha Honor Society, Asian American Alliance, Save Our SUNY, Justice and Peace for Palestine Association, Delta Phi Lambda Sorority Inc., New York Students Rising

## Awards

- W.E.B. Dubois Advocacy Award (Apr 2014)
  The W.E.B Dubois Award is presented to students for their leadership and excellence through notable strides and contributions to furthering a specific cause through service and/or advocacy on a local, state or national level.
- Knickerbocker Ledger Top 30 Under 30 (Mar 2012)
  List of up and coming talented individuals either coming from the Capital Region of New York or who have significant influence in the Albany area.

## Languages

- English (native)
- Mandarin (native)
- Spanish (limited working)

## Links

- GitHub: https://github.com/julietshen
- linkedin: https://www.linkedin.com/in/julietshen