# Jack M (@jack.mawer.uk)

Profile: https://sifa.id/p/jack.mawer.uk
Headline: Tech Lead at Herts GM | 2:1 Computing Science graduate at UEA
Location: Welwyn, England
Website: https://jack.mawer.uk

## About

Experienced web and multi-language software developer of 6 years and 2:1 honours graduate looking for a software development role allowing me to work in a larger team and take on higher levels of responsibility.

## Experience

- **Digital Signage and App Developer at Richard Hale School** (2019 – 2021)
  • Implemented and maintained an integrated digital signage solution paired with a mobile app, providing real-time news and timetable updates to students, fostering increased student engagement.
- **Warehouse Coordination at Ziax** (2021 – 2021)
  • Led a team of 4 organising & managing a sizeable warehouse of media production equipment & technical items, playing a key role in Ziax’s expansion to a new office site.
  • Designed and implemented a solution to accurately track equipment quantities and locations throughout the site, supporting effective resource allocation.
- **IT Support Specialist at University of East Anglia** (2023 – 2023)
  • Delivered comprehensive IT support for a diverse student body, collaborating with a multidisciplinary team to promptly resolve technical issues across a range of needs, and maintaining high service standards in a dynamic academic setting.
  • Implemented multi-factor authentication with Azure Active Directory for student, staff, and visitor accounts, streamlining access management and strengthening the institution’s security posture, achieving the NCSC’s Cyber Essentials standard. Developed a solution enabling disabled students to maintain access without compromising security policies.
  • Proactively advanced knowledge in areas such as machine provisioning, compromised account procedures, data protection, infrastructure management and security, an approach which not only enriched my own capabilities but also improved the operational effectiveness of the team as a whole.
- **Technology Lead at Hertfordshire Garden Machinery Limited** (2023 – present)
  • Designed an encompassing web platform to digitise the entire sales and workshop customer lifecycle. Now, 64% of bookings are handled online, dramatically reducing labour without impacting booking volume. Built with SvelteKit, leveraging TypeScript for type checking, with Git and GitHub for version control and issue tracking.
  • Single-handedly executed a staged no-downtime migration of 13 years of emails and business content from Google Workspace to Microsoft 365 across 4 divisions, resulting in a 20% monthly cost reduction. Created a browsable archive of data & provided training at all stages to minimise disruption.
  • Programmed a bespoke automated system in JavaScript/Deno for ordering parts and whole goods, a task previously managed manually by a specialised team member, who directly fed back on design. This cut down 1.5 hours of manual daily work, allowed any team member to perform the task, and effectively circumvented the cost of hiring a dedicated parts manager, saving as much as £47k annually.
  • Transitioned legacy MS Access application to RemoteApp solution, delivering secure, remote access to critical business functions, eliminating the speed constraint of network latency resulting in a substantial performance improvement.

## Education

- **Richard Hale School** — GCSE (2014 – 2018)
- **University of East Anglia** — Bachelor of Science - BS (2020 – 2023)
- **Richard Hale School** — A-Levels (2018 – 2020)

## Skills

- Communication
- TypeScript
- Visual Web Developer
- JavaScript
- HTML
- Microsoft Excel
- Web Services
- Sales Management
- Business Strategy
- Strategic Planning
- Sales
- Web Development
- Java
- Computer Maintenance
- Customer Support
- Cloudflare Workers
- Google Workspace
- Microsoft 365
- Full-Stack Development
- C#
- deno
- Leadership
- Customer Service
- html5
- Cascading Style Sheets (CSS)
- Microsoft Office
- Web Design
- Business Analysis
- Project Management
- Node.js
- Teamwork
- Technical Support
- Microsoft Access
- Svelte
- Microsoft Azure
- Computer Science
- SQL
- DevOps
- SvelteKit
- Software Infrastructure
- Technology Leadership
- Microsoft Entra ID
- REST APIs
- Vue.js
- Linux System Administration
- Python (Programming Language)
- Software Design
- Software Development Life Cycle (SDLC)
- Media Production Management
- IT Hardware Support
- Software Lifecycle
- Digital Signage
- Technology Management
- Multi-factor Authentication
- IT Accessibility
- Operational Efficiency
- Infrastructure Development
- Version Control
- Technical Equipment
- Email Migration
- Notion Productivity Software
- Operating Systems
- Programming
- Web Applications
- Software Development
- Secure Remote Access
- Developer 6i
- Remote Access
- Technical Services
- Scientific Computing
- Git
- Computational Physics
- Agricultural Machinery
- Student Engagement

## Projects

- **Mawersoft Student** — https://github.com/jackmawer/hale
  Implemented and maintained a digital signage solution paired with a mobile app to keep students updated and informed in real time about news and timetable information relevant to them.
- **Signd**

## Honors and awards

- Senior Prefect of Student Communication

## Languages

- German (limited_working)
- English (native)

## Other profiles

- website: https://jack.mawer.uk