# Jack M (@jack.mawer.uk)

Profile: https://sifa.id/p/jack.mawer.uk
Headline: Tech Lead at Herts GM | 2:1 Computing Science graduate at UEA
Location: Welwyn, England, United Kingdom
Website: https://jack.mawer.uk

## About

Experienced web and multi-language software developer of 6 years and 2:1 honours graduate looking for a software development role allowing me to work in a larger team and take on higher levels of responsibility.

## Career

- **Technology Lead at Hertfordshire Garden Machinery Limited** (Oct 2023 - Present)
  Hertfordshire, England, GB
  • Designed an encompassing web platform to digitise the entire sales and workshop customer lifecycle. Now, 64% of bookings are handled online, dramatically reducing labour without impacting booking volume. Built with SvelteKit, leveraging TypeScript for type checking, with Git and GitHub for version control and issue tracking.
  • Single-handedly executed a staged no-downtime migration of 13 years of emails and business content from Google Workspace to Microsoft 365 across 4 divisions, resulting in a 20% monthly cost reduction. Created a browsable archive of data & provided training at all stages to minimise disruption.
  • Programmed a bespoke automated system in JavaScript/Deno for ordering parts and whole goods, a task previously managed manually by a specialised team member, who directly fed back on design. This cut down 1.5 hours of manual daily work, allowed any team member to perform the task, and effectively circumvented the cost of hiring a dedicated parts manager, saving as much as £47k annually.
  • Transitioned legacy MS Access application to RemoteApp solution, delivering secure, remote access to critical business functions, eliminating the speed constraint of network latency resulting in a substantial performance improvement.
- **IT Support Specialist at University of East Anglia** (Jan 2023 - Jun 2023)
  Norwich, England, GB
  • Delivered comprehensive IT support for a diverse student body, collaborating with a multidisciplinary team to promptly resolve technical issues across a range of needs, and maintaining high service standards in a dynamic academic setting.
  • Implemented multi-factor authentication with Azure Active Directory for student, staff, and visitor accounts, streamlining access management and strengthening the institution’s security posture, achieving the NCSC’s Cyber Essentials standard. Developed a solution enabling disabled students to maintain access without compromising security policies.
  • Proactively advanced knowledge in areas such as machine provisioning, compromised account procedures, data protection, infrastructure management and security, an approach which not only enriched my own capabilities but also improved the operational effectiveness of the team as a whole.
- **Warehouse Coordination at Ziax** (Jul 2021 - Aug 2021)
  Radcliffe, England, GB
  • Led a team of 4 organising & managing a sizeable warehouse of media production equipment & technical items, playing a key role in Ziax’s expansion to a new office site.
  • Designed and implemented a solution to accurately track equipment quantities and locations throughout the site, supporting effective resource allocation.
- **Digital Signage and App Developer at Richard Hale School** (Feb 2019 - Jul 2021)
  Hertfordshire, England, GB
  • Implemented and maintained an integrated digital signage solution paired with a mobile app, providing real-time news and timetable updates to students, fostering increased student engagement.

## Projects

- **Signd** (Feb 2019 - Present)
- **Mawersoft Student** — https://github.com/jackmawer/hale (Sep 2019 - Feb 2023)
  Implemented and maintained a digital signage solution paired with a mobile app to keep students updated and informed in real time about news and timetable information relevant to them.

## Skills

### Technical
- C#
- Cascading Style Sheets (CSS)
- Cloudflare Workers
- deno
- DevOps
- Full-Stack Development
- Git
- Google Workspace
- HTML
- html5
- Infrastructure Development
- IT Accessibility
- Java
- JavaScript
- Linux System Administration
- Microsoft 365
- Microsoft Access
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Multi-factor Authentication
- Node.js
- Operating Systems
- Programming
- Python (Programming Language)
- REST APIs
- Software Design
- Software Development
- Software Development Life Cycle (SDLC)
- Software Lifecycle
- SQL
- Svelte
- SvelteKit
- TypeScript
- Version Control
- Vue.js
- Web Development
- Web Services
### Business
- Business Analysis
- Business Strategy
- Customer Service
- Customer Support
- Email Migration
- Operational Efficiency
- Project Management
- Sales
- Sales Management
- Strategic Planning
### Creative
- Media Production Management
- Web Design
### Interpersonal
- Communication
- Leadership
- Teamwork
### Security
- Remote Access
- Secure Remote Access
- Technical Support
### Other
- Agricultural Machinery
- Computational Physics
- Computer Maintenance
- Computer Science
- Developer 6i
- Digital Signage
- IT Hardware Support
- Microsoft Entra ID
- Notion Productivity Software
- Scientific Computing
- Software Infrastructure
- Student Engagement
- Technical Equipment
- Technical Services
- Technology Leadership
- Technology Management
- Visual Web Developer
- Web Applications

## Education

- **University of East Anglia** — Bachelor of Science - BS (2020 - 2023)
  Dissertation: “Where are you?” Indoor localisation for IoT services using Bluetooth beacons
- **Richard Hale School** — A-Levels (2018 - 2020)
- **Richard Hale School** — GCSE (2014 - 2018)

## Awards

- Senior Prefect of Student Communication

## Languages

- English (native)
- German (limited working)

## Links

- Website: https://jack.mawer.uk