# Jack Platten (@jack.is)

Profile: https://sifa.id/p/jack.is
Headline: Does a little bit of everything, and then some. 

## About

I love learning what makes things tick. If there's something that I'm interested in, I want to learn everything about it and how (and why) it works. I've applied this process numerous times, with great results for previous employers.

Once I understand the mechanics behind something, I then have the ability to work with that concept to great effect. If it weren't for wanting to learn how things work, I don't think I'd be in the career that I am. I want to find a place in life that allows me to learn and understand new concepts, and use those concepts to build on even more concepts to solve problems.

## Experience

- **Solutions Architect at 1Password** (2023 – present)
- **Integrations Support Associate at 1Password** (2022 – 2023)
- **Customer Support Specialist at 1Password** (2022 – 2022)
- **Customer Support Associate at 1Password** (2021 – 2022)
- **IT Services Tech I at Monterey Peninsula Unified School District** (2018 – 2020)
  \- Support an academic computing environment with over 10,000 users.
  \- Diagnose and resolve technical issues affecting educational needs.
  \- Manage fleet of over 5,000 student and staff devices
  \- Install and perform maintenance on network equipment.
  \- Share knowledge with IT team as needed.

## Education

- **California State University, Monterey Bay** — Bachelor of Science (BS), Computer Science (2015 – 2017)

## Skills

- CLI
- Audio Recording
- Information Technology
- Computer Networking
- IT Hardware Support
- PowerPoint
- Photoshop
- Windows
- HTML
- Git
- Active Directory
- Computer Hardware
- OneNote
- Office 365
- Microsoft Excel
- Public Speaking
- Teamwork
- Customer Service
- English
- Hardware Support
- Networking
- Windows 10
- Problem Solving
- Python (Programming Language)
- REST API
- Internet Protocol Suite (TCP/IP)
- Linux
- System Administration
- Research
- Network Security
- Technical Support
- Bash
- Microsoft Office
- C++
- Network Administration
- Social Media
- Powershell
- Cybersecurity
- Amazon Web Services (AWS)
- Troubleshooting
- Kubernetes
- Microsoft Word
- Okta Identity Cloud

## Certifications

- CompTIA Security+ ce Certification — CompTIA (https://www.youracclaim.com/badges/9cb00d03-9ad5-4dea-9c25-ba0bac5c5921?source=linked_in_profile)

## Publications

- Posted with MKD — jack.is (https://jack.is/posts/posted-with-mkd/)
- Self hosting your PDS with Podman — jack.is (https://jack.is/posts/self-hosting-your-pds/)
- Bootstrapping HTTP/1.1, HTTP/2, and HTTP/3 — linkblogs.skyreader.app (https://linkblogs.skyreader.app/did:plc:cwdkf4xxjpznceembuuspt3d/mq3bf3gcp72cyoqzu2)
- Comments API — jack.is (https://jack.is/posts/comments-api/)
- Optimizing Bluesky comments — jack.is (https://jack.is/posts/atcute-comments/)
- Fantastic Favicons and Where To Find Them — jack.is (https://jack.is/posts/fantastic-favicons/)
- Verifying verification — jack.is (https://jack.is/posts/verifying-verification/)
- Blog, now with Bluesky comments — jack.is (https://jack.is/posts/bluesky-comments/)
- Analytics Showdown — jack.is (https://jack.is/posts/analytics-showdown/)
- Blog updates part 2 — jack.is (https://jack.is/posts/blog-updates-part-2/)
- On Bluesky — jack.is (https://jack.is/posts/on-bluesky/)
- Blog Updates — jack.is (https://jack.is/posts/blog-update/)
- Sorry to RSS readers — jack.is (https://jack.is/posts/sorry-in-advance/)
- Mastodon Stampedes — jack.is (https://jack.is/posts/mastodon-stampede/)
- A new brand — jack.is (https://jack.is/posts/new-domain/)
- Blog Setup 2024 — jack.is (https://jack.is/posts/blog-setup-2024/)
- Pardon the Dust — jack.is (https://jack.is/posts/pardon-the-dust/)
- Editor Setup 2020 — jack.is (https://jack.is/posts/editor-setup-2020/)
- Yet Another Octopress 2.0 and TravisCI Guide — jack.is (https://jack.is/posts/yet-another-octopress20-guide/)

## Other profiles

- activitypub: https://social.lol/@jack
- github: https://github.com/plttn
- dns: https://jack.is
- dns: https://jack.computer