# Chris (@cpricedomain.net)

Profile: https://sifa.id/p/cpricedomain.net
Headline: Identity Expert

## About

Identity professional with over 30 years of product management and architecture \ design of complex global systems.

Roles have included consulting,  pre-sales, and employee across multiple industry verticals. Recent focus has been on emerging technologies of Distributed Identity and AI.

## Career

- **Distinguished Sales Engineer at Ping Identity** (Oct 2024 - Present)
  Full-time · Remote
  Working at the intersection of Identity and AI, pioneering how authentication and authorization standards adapt to the age of autonomous agents. Agentic Identity Architecture — Designed and built an architecture that delivers DaVinci orchestration flows as MCP Server tools, bringing identity decisioning directly into the agent context. Extended this into App SDK and MCP Apps UI frameworks, enabling seamless integration of identity experiences within agentic workflows. MCP Explorer — Created MCP Explorer to help Ping SEs understand how MCP Clients and Servers behave, and where OIDC standards enable authentication and authorization for AI agents — building internal expertise at the frontier of agentic identity. AI-Driven Fraud Detection — Built a testing framework for the Ping Protect product team to validate in-development capabilities for detecting AI-based bots, helping ensure identity security keeps pace with AI-powered threats. Enterprise Identity Verification — Worked with Ping Corporate to implement PingOne Verify for employee verification across the organization. Extended the solution to enable Day 1 Password Reset for new hires, combining security with trusted onboarding. Customer Advisory — Continued hands-on engagement with complex enterprise customers on identity verification, agentic identity patterns, and fraud prevention strategies.
- **Senior Principal Sales Engineer at Ping Identity** (Apr 2024 - Oct 2024)
  Working with  the newly merged Forgerock set of products. Exploring the future of Identity focused on emerging standards for Verifiable Credentials (Distributed ID) and Authorization. Started researching how Identity and AI intersect.
  
  Wrote an AI Assistant (OpenAI) to interact with Verifiable Credentials from a Wallet to provide context-relevant identity information to the assistant. Used AI (ChatCompletion) within orchestration flows to reduce the need for any code to be executed. Identiverse 2024
  \- Speaker
  \- “Decentralized Credentials for Workforce and CIAM, All Orchestrated”
- **Principal Solutions Architect at Ping Identity** (Jan 2020 - Apr 2024)
  Deep understanding of all Ping Identity’s growing portfolio of software and services. Engaged with larger, more complex customers with broad identity requirements focused on CIAM. Worked closely with Product Management to help direct feature development. Early adoption of new features that are incorporated into demos showing “Art of the Possible”. Expanded role to include technical enablement of Solution Architects with tools and demos that could be deployed on-demand.
  
  Wrote a framework using Docker \ Kubernetes \ Helm \ Github Actions \ Postman to deploy a complete stack of Ping software and services, wired together and fully operational. This automated 3 days of work and over 600 API calls (1000+ UI clicks) into a 5 mins deployment and is widely used by the SE team at Ping for customer demos, proof of concepts, and lab work.
  
  Wrote an equivalent implementation using only PingOne Services using Terraform.
  
  SA for the Ping4Ping initiative applying best practices and configuration for Corporate Ping to use Ping’s software \ services. Co-authored Patent (filed May 2024)
  \- SYSTEMS AND METHODS TO GENERATE SIGNED CREDENTIALS FOR ACCESS CONTROL  2020
  \- Top Performer 2021
  \- Extraordinary Performer 2022
  \- Outstanding Performer 2023
  \- Achievers Club
- **Regional Solutions Architect at Ping Identity** (Jul 2015 - Jan 2020)
  Provide technical guidance on the Identity platform from Ping Identity. Helped customers across Healthcare \ Finance \ Retail understand Identity \ SSO and protocols (SAML \ OIDC). Worked with Product Management to build demos of features spanning Ping Identity’s portfolio. Leveraged MS experience in large workforce SSO implementations of Office 365 and in-house applications.
  
  2016
  \- Outstanding Performer 2017
  \- Outstanding Performer 2018
  \- Extraordinary Performer 2019
  \- Extraordinary Performer
- **AVP, Messaging and Collaboration Engineer at ACE Group** (May 2012 - Jul 2015)
  Overall responsibility for Architecture and direction of the ACE Directory and Messaging environments. Multiple Active Directory forests (Internal
  \- 45,000 users / Partner
  \- 40,000 users), Exchange
  \- distributed globally, 41,000 mailboxes
  • Authored AD Reference Architecture to provide end-state that addresses: Privileged Access model using  Delegation to grant only what access is required Reduce Domain Controller footprint by 50% Improve replication convergence from 12 hrs to 30 mins
  • Authored Office 365 Architecture to move all non-regulated mailboxes (98%) to the service: Hybrid Servers / Mail Routing / Client Access / Directory Synchronization & SSO / Application integration Reduce On-Premise server footprint by 80% Wrote PowerShell scripts to collect necessary environmental data
  • Designed and implemented Test AD environment to demonstrate published Architectures: Connected to Office 365 with Hybrid and Federation Extended to cloud services
  \- Azure & AWS
  • Lead global implementation of Single Sign On platform (Ping Federate): Installed proof of concept of several products and participated in vendor selection process, with final recommendation to purchase Ping Federate Implemented PoC in test environment
  \- connected to SaaS providers (Office 365, ServiceNow, Jive) and internally developed applications Co-authored technical design of global implementation of Ping Federate.
- **Principal Engineer - Commercial Cloud Services at Comcast** (May 2008 - May 2012)
  Philadelphia, PA
  Lead Engineer on the Commercial Business Class email platform – based on the Hosted Messaging and Collaboration suite (Exchange 2007 \ SharePoint Services 3.0)
  • Responsible for the design of the Comcast Business Class messaging platform which hosted over 200,000 companies and 400,000 mailboxes.
  • Developed tools and process to migrate 60,000 POP \ Webmail mailboxes from 5 other providers to the Comcast HMC platform.
  • Designed and deployed new architecture for the service to address Exchange 2007 scaling issues. Worked closely with vendors and internal teams to explain the requirements and adopt the correct hardware \ network \ software \ operations to deliver the service.
  • New design based on Units that can scale independently to 20,000 Customers and 50,000 mailboxes, and 2,500 SharePoint Site collections. Reduced hardware cost per mailbox by 80% while providing redundancy and scalability.
  • Implemented Customer Experience record solution using Splunk that allowed tracking in real-time all interactions with the platform and how well each transaction was completed.
  • Work closely with Network, Data Center and Operations teams to ensure that product designs can be deployed, managed and operated effectively.
  • Designed the Exchange 2010 based platform using Virtualization, Geo-Redundancy, doubling the current Unit of Scale (40,000 Tenants \ 100,000 Mailboxes).
- **Blogger at Weblogs Inc** (Dec 2005 - Jul 2008)
  Blogger for Unofficial Yahoo! Blog & Download Squad:   http://www.downloadsquad.com
- **Lead Server Engineer at Wilmington Finance Inc.** (Nov 2006 - Mar 2008)
  Tasked with identifying emergent technologies and designing solutions in alignment with business goals, leading the server technical team consisting of 3 Engineer and 3 Administrator level members, and ensuring the operation of all business-critical Windows server systems are within best practice standards.
  • Active Directory. Resolved several problems that were preventing AD replication and client authentication. Implemented Best Practices for DNS \ DHCP \ WINS. Upgraded AD Forest to Windows 2003. Collapsed OU tree and simplified GPOs from 60 policies to
  \15.
  • Exchange. Upgraded Organization to Exchange 2007. Implemented new Mailbox Restore processes using Recover Storage Groups. Consolidated mailboxes and operations to central location. Architected upgrade to Exchange 2007 using 2-node Active \ Passive cluster and redundant Hub \ CAS services.
  • SMS. Implemented ITMU across 1800 PCs \ 200 Servers to provide reliably and timely patch management. Deployed LOB application to 1200 Users via custom MSI. Deployed Office 2003 upgrade to branch offices.
  • System Center. Architected implementation of SCOM 07 to replace current monitoring solution (What’s Up Gold).
- **Senior Consultant at Dell Professional Services** (Nov 2003 - Nov 2006)
  Provide MS Exchange \ Windows \ Active Directory services to customers.
- **Manager, Enterprise Messaging at Catholic Health Initiatives** (Feb 1997 - Nov 2003)
  Responsible for the design, implementation and operations of enterprise-wide messaging system. Implemented Exchange 5.5 for 33,000 mailboxes in 70 hospitals. Design and Implementation of Active Directory and Exchange 2003
  \- maintaining co-existence and migration from Exchange 5.5 Collaborated with Knowledge Management department to develop technology to enhance business knowledge across diverse business groups.
- **Consultant at Integrated Systems Consulting Group** (Dec 1993 - Feb 1998)
  Tasked with the administration of mail systems, the design and implementation of messaging system upgrades and the implementation of NT 4.0.
  • Migrated 3500 mailboxes from MS Mail to Exchange 5.5
  • Implemented Exchange 4.0 for pilot users.
  • Managed Lotus Notes R3 for 300 mailboxes; converted networks to NT 4.0.
- **Consultant at First Consulting Group** (Nov 1993 - Feb 1997)
  Tasked with the administration of mail systems, the design and implementation of messaging system upgrades and the implementation of NT 4.0.
  • Migrated 3500 mailboxes from MS Mail to Exchange 5.5
  • Implemented Exchange 4.0 for pilot users.
  • Managed Lotus Notes R3 for 300 mailboxes; converted networks to NT 4.0.

## Skills

### Technical
- Active Directory
- Architecture
- Cloud Computing
- DevOps
- Integration
- System Deployment
- Web Development
- Windows Server
### Interpersonal
- Communication
- Presentations
- Problem Solving
### Security
- Identity and Access Management (IAM)
- Networking
### Other
- Architectures
- CCNA
- Data Center
- Disaster Recovery
- DNS
- Enterprise Architecture
- Enterprise Software
- Firewalls
- Hardware
- Healthcare
- HIPAA
- Hosted
- IIS
- Infrastructure
- Microsoft Exchange
- Network Design
- Presales
- Servers
- Software as a Service (SaaS)
- Solution Architecture
- Solution Selling
- Technical Proficiency
- Virtualization
- VMware

## Publications

- Introduction — out-of-my-head.pckt.blog (Jul 2026) https://out-of-my-head.pckt.blog/introduction-9byns7z

## Education

- **Sheffield Hallam University** — BS (1988 - 1992)

## Links

- GitHub: https://github.com/cprice-ping (verified)
- LinkedIn: https://www.linkedin.com/in/pricecs/