# Ruairí (@10past12.eurosky.social)

Profile: https://sifa.id/p/10past12.eurosky.social
Headline: National Director of Studies - MyES France

## About

From Madrid to Shanghai to Lyon

15+ years building and leading language education programs across three continents. Native English speaker, professional-level Spanish, French, and Mandarin. Ensuring academic quality, team mentoring, operational efficiency.

## Experience

- **National Director of Studies at MyES - My English School France** (2026 – present)
- **Director of Studies at MyES - My English School France** (2023 – 2026)
- **Compliance and Quality Coach - Customer Care at SalesSense International** (2019 – 2022)
- **Outbound Sales Specialist at SalesSense International** (2018 – 2019)
- **Head Teacher at Elan Schools (China)** (2015 – 2017)
- **Director Of Studies at Echo English** (2010 – 2015)
- **English Teacher at Telelangue** (2008 – 2010)
- **English Teacher at Open School of Languages** (2007 – 2008)

## Education

- **Dundalk Institute of Technology** — Level 7 Diploma, Data Analysis for Business (2020 – 2021)
- **Newry Institute of Further Education** — Higher National Diploma
- **Phoenix ABC TEFL**

## Skills

- Teamwork
- Tutoring
- Analytical Skills
- Coaching
- Data Analysis
- Customer Satisfaction
- Quality Management
- Mandarin
- 8x8 Contact Center
- Foreign Languages
- Employee Training
- Staff Development
- Freshdesk
- Customer Experience
- Communication
- Customer Relationship Management (CRM)
- Microsoft Power BI
- English Teaching
- Management
- Curriculum Development
- Education
- Quality Assurance
- Microsoft Office
- HTML
- Microsoft Excel
- Team Leadership
- Teaching
- Customer Service
- Team Management
- Training
- English
- Spanish
- French
- Data Analytics

## Certifications

- Online Marketing Fundamentals — Google (https://www.slideshare.net/RuairiWatters/the-digital-garage-certification-91166860)
- Diploma in Digital Marketing — Shaw Academy
- Diploma in Web Development — Shaw Academy
- Learning Data Analytics — LinkedIn (https://www.linkedin.com/learning/certificates/31cb35c126c25a97c7c3d5c7d1438efdf7930ddf0c3b7fdd25d9f054aeee2788?trk=backfilled_certificate)

## Honors and awards

- Outstanding Contribution in 2016
- Best Performance in Management 2014
- Best Performance in Management 2012

## Languages

- English (native)
- Mandarin Chinese (professional_working)
- French (professional_working)
- Spanish (full_professional)